Returns & Refunds
At MTPskintech, we are committed to providing good quality products to all our customers. We accept returns within 30 days. No hassle for refund, 7 business days money-back guarantee after we received the returned items. We hope that you will be pleased with your purchase.
Returns Due To Change Of Mind
MTPskintech will happily accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resell-able condition.
Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to the original payment method. We will notify you once this has been completed through email.
Warranty Returns
MTPskintech will happily honor any valid warranty claims, provided a claim is submitted within 30 days of receipt of items.
Upon return receipt of items for warranty claim, you can expect MTPskintech to process your warranty claim within 5 business days.
Once warranty claim is confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a replacement item sent to you
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.
To start a return, you can contact us at info@mtpskintech.com.
If your return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Contact Us
You can always contact us for any return question at info@mtpskintech.com.