Shipping Policy
Shipping Information
At MTPskintech, we are committed to providing transparent and reliable shipping services. All our shipping options are categorized into service groups based on destination to ensure the best possible delivery experience.
🛒 United States Orders
Shipping Origin: USA Warehouse
Standard Shipping (3-5 business days): FREE for all orders
Express Shipping (2-3 business days): $7.90 Flat Rate
Tax: All product prices shown for U.S. customers include sales tax.
🌍 International Shipping (Standard Shipping)
All international orders are dispatched from our Hong Kong or Mainland China Warehouse.
We offer the following shipping service tiers to our supported regions:
| Shipping Service Group | Transit Time | Shipping Fee | Free Shipping On |
| Asia Priority Service | 5-7 business days | $7.90 | Orders $49.00+ |
| Global Tier 1 (UK, AU, CA, NZ & Selected EU) | 6-8 business days | $12.90 | Orders $49.00+ |
| Global Tier 2 (Other Supported Regions) | 7-10 business days | $12.90 | Orders $150.00+ |
How to verify shipping to your location:
To confirm if we ship to your specific country and to view the exact rate, please select your country from the dropdown menu during the Checkout process. If your country is not available in the list, we currently do not provide shipping services to that region.
⏱️ Order Processing & Turn-Around Time
Daily Cut-off Time: Orders placed before 4:00 PM EDT (UTC-04) will be processed the same day.
Processing Days: Orders placed after 4:00 PM, or on weekends/national holidays, will be processed on the following business day.
Warehouse Operation: Monday – Friday (excluding national holidays).
📦 Taxes and Duties
For US, UK, EU, AU, CA, NZ: Prices include all applicable duties and taxes. No additional fees will be charged at delivery.
For Other Regions: Customers are responsible for any local customs duties or import taxes that may apply.
🚚 Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can monitor your shipment's progress through the link provided in the email.
❓ Frequently Asked Questions
Do you ship to my country?
We currently ship to selected regions within Asia, Europe, Oceania, and North America. Please use the country selector at checkout to see if your destination is supported.
What is "Asia Priority Service"?
This is a dedicated shipping lane for our primary Asian markets, offering faster transit times (5-7 business days) from our regional hub.
How do I contact customer service?
If you have any questions regarding your shipment, please contact us at info@mtpskintech.com or visit our Contact Us page.